Event Design and Rentals: A 30% payment is required to officially book and claim décor items or services for your event date. Until then, all décor items and our staff are deemed "available" and will be open for booking by other events on your event date.
The final balance is due 10 business days before the event date.
We do not refund decor or booked services once a contract is signed but we will gladly adjust items dependent on the final guest count up to 3 weeks before the event date. Otherwise, once items or services are listed on an invoice, they are non-refundable. This applies to original and revised invoices.
1. E-transfer (preferred): Email and use the question "When is my event?" and use the event's month and year as the password in lower case (ex. "may2020").
2. Credit/Debit: Accepted in person, via phone or over email during office hours with a 3% processing fee. Balances are due 10 business days before the event so please note your credit/debit and e-transfer limits. We will gladly arrange for installments beforehand.
Please contact us if you have any questions at . Thank you!